Already we’re seeing how the events of 2020 are impacting risk and compliance. Fraud and scams related to COVID-19 have become rampant, and calls for corporate responsibility and social action are prompting companies to examine the reputational risk their merchants may pose. Furthermore, a boom in online sales is reshaping the makeup of transactions. In LegitScript's inaugural benchmarking report, we look at fundamental characteristics of risk and compliance in payments, including: Organizational makeup such as size and scope Top challenges in the industry Commitment to compliance versus revenue focus Use of merchant monitoring as a risk mitigation measure Future trends and challenges you’ll want to be aware of