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Online Pharmacies: Why Transparency is Paramount

Should online pharmacy website owners (“registrants”) be allowed to register the online pharmacy anonymously? Generally, LegitScript won’t approve a online pharmacy if the registration is anonymous, as we explain below.

To back up a bit, when you buy a domain name (e.g., “”) you have to provide a name, address, telephone number, email, and so forth, as contact information of the person who controls the website. However, you can make that information anonymous, so that a person checking out who owns the website just sees a generic name and address, or “Privacy Protected.”

This is fine for most websites. But when it comes to pharmacies, one of the first protections offered by brick-and-mortar pharmacies is the ability to walk in the door, know who the pharmacist is, and see that there’s a real, live pharmacy doing a bona fide business. Legitimate Internet pharmacies should offer the same to their customers: the ability to know who really controls the website, and who is accountable if there is a problem with the medication.

As an example, when we verified, a pediatric online pharmacy, we saw that the website was registered to the actual owner and Pharmacist-in-Charge. That’s great! That helps us, and consumers, know who actually controls the website. And it means that websites like don’t have anything to hide. By contrast,, which offers prescription drugs without a prescription, is registered anonymously. Could it be…because they don’t want anybody to know who they are?

There are valid reasons for registering some websites anonymously. But not for online pharmacies: in this sector, with your health at stake, accountability is too important. And that’s why LegitScript won’t approve an online pharmacy unless its registration information is complete and accurate.