Is testing required? All FFP2 and KN95 masks are required to be submitted to our partner testing facility, SGS, to ensure adequate filtration efficiency, prior to listing on Shopping ads and free listings on Google Shopping. KF94s are exempt from the testing requirement at this time. Per Google Shopping policy, other mask types are not currently in-scope for LegitScript review. Can I submit pre-existing test results? While we appreciate many applicants may have recently tested their products, to mitigate the risk of inconsistent, counterfeit, or falsified documentation, pre-existing test results will not be considered or reviewed at this time. What is Item Standard Code listed in the MFDS database? All KF94 masks are required to be listed in the Korean Ministry of Food and Drug Safety database. The Item Standard code is the nine-digit, numerical code that corresponds to the mask item listing in the MFDS database. What is Credible Documentation Showing Chain Of Custody From OEM? If you select “Supplier” as mask company type, you will be asked to provide a URL link for Credible Documentation Showing Chain Of Custody From OEM. While there are no set requirements on what documents are sufficient to establish a proper supply chain, we generally recommend applicants provide as much quality detail as possible. As such commercial invoices, bills of lading, shipping documents, or other items, can be useful in helping us verify the supply chain. Links to a dropbox folder, or a drive folder, for these documents are accepted. What is the model number, and where can I find my mask model number? The model number is an identifier (often alphanumeric) of a product given by its manufacturer. The model number is most often found on the product packaging or on the mask itself. What is the Global Trade Item Number (GTIN)? The GTIN is a unique product identifier (UPI) that defines the product you're selling in the global marketplace. It uniquely distinguishes the products you are selling and helps match search queries with your products. Not all products have unique product identifiers. However, if your product does not have one, please reach out to [email protected] to inquire whether an exception can be accepted. For more information about GTINs, please see the Google Merchant Center Help page at https://support.google.com/merchants/answer/160161?hl=en. What is the Fabric reference code? Fabric reference codes or fabric content codes are abbreviated fabric codes, to keep fabric content labels unintrusive on a garment. Examples include: ‘AC’ - Acetate ‘AF’ - Other Fibers ‘CLY’ - Lyocell ‘CMD’ - Modall ‘CO’ - Cotton If you are unsure of the code, please list the materials. What are the requirements to be exempt from the requirement to have our FFP2 masks tested by our partner lab? If 1) you only provide shipping to the European Union and/or the United Kingdom, 2) have obtained testing results from the list of labs in Appendix A below, and 3) your masks have been tested for filtration efficiency (penetration of filter material sodium chloride test) within the last year, you have the option to bypass sending samples of your masks to our partner lab provider, SGS, to get tested. In order to take advantage of this option, please have your lab service provider directly forward LegitScript a copy of the test results. I meet only some but not all of the requirements for the lab test exemption (i.e., selling FFP2 masks only to the EU or UK, obtaining lab results from one of the labs listed in Appendix A within the last one year). Can I still bypass the testing process and proceed with submitting prior test results to LegitScript? No. Only test results that meet all of our testing exemption requirements above will be accepted at this time. Can I submit recent test results for KN95 masks instead of being tested by your partner lab? No. Only test results from FFP2 masks, provided they meet all of the other requirements, are accepted at this time. Appendix A. What is the full list of labs that you’d accept for recent FFP2 lab test results? • MNA LABORATUVARLARI SANAYI TICARET LIMITED ŞIRKETI -- mnalab.com • MTIC InterCert S.r.l. -- mtic-group.org • POLSKI REJESTR STATKOW S.A. -- prs.pl • Quintin Certifications -- quintincertifications.fr • RINA Services S.P.A. -- rina.it • RISE Research Institutes of Sweden AB -- ri.se • SGS FIMKO OY -- sgs.fi • Szutest Uygunluk Değerlendirme A.Ş. -- szutest.com.tr • TURKISH STANDARDS INSTITUTION (TSE) -- tse.org.tr • TÜV NORD CERT GmbH -- tuev-nord-cert.de • TÜV Rheinland InterCert Muszaki Felügyeleti és Tanúsító Korlátolt Felelosségu Társaság -- tuv.hu • TÜV Rheinland LGA Products GmbH -- tuv.com/safety • Vojenský technický ústav, s. p. -- vtusp.cz • Vyzkumny ustav bezpecnosti prace, v. v. i. -- vubp.cz • ift Rosenheim GmbH -- ift-rosenheim.de • ÖTI - Institut für Ökologie, Technik und Innovation GmbH -- oeti.biz • BSI Assurance UK Ltd -- bsigroup.com • CCQS UK LTD -- ccqs.co.uk • Certdolomiti Ltd -- certdolomiti.com • Fleetwood Test House, Blackpool And The Fylde College -- blackpool.ac.uk • INSPEC International Ltd. -- inspec-international.com • ITS Testing Services (UK) Ltd -- intertek.com • Product Assessment and Reliability Centre Ltd, Trading as PARC -- parctest.co.uk • SATRA Technology Centre Ltd -- satra.com • SGS United Kingdom Limited -- sgs.co.uk • Shirley Technologies Limited Trading as BTTG -- bttg.co.uk • TUV Rheinland UK Ltd -- tuv.com • TUV SUD BABT -- tuvsud.com • UL International (UK) LTD -- ul-europe.com Evaluation of Impermissible Claims and Marketing. LegitScript’s Mask Review involves an evaluation of product claims and marketing, to ensure adherence to Google’s policies. Below is a list of examples of impermissible claims. Please note, this is not an exhaustive list. Impermissible Marketing: Incorporation of the word “surgical” in the name of the product Inclusion of products under a “medical” tab Language regarding “FDA approval” or use of the FDA logo to imply FDA approval Falsified “Certificates” of FDA Registration or use of EUA certificates to imply FDA approval Sample impermissible claims: “genuinly [sic] KN95 which meets all FDA requirements for medical and trade use” “Blocks 95.99% of bacteria, dust, chemicals, particles, pollen and smoke. Medical-grade mask: KN95…” “Blocks bacteria, virus, dust, chemicals, particles, pollen and smoke…” “Anti-COVID-19” “Prevent the Spread of Coronavirus” “PROTECTIVE MASK TAKE CARE OF YOU AND YOUR FAMILY…COVID-19…” “Multiple protection Against virus infection” “BEST FACE MASKS FOR BACTERIA AND VIRUSES” “anti-infection layer to help protect” “PFE [Particle FiltrationEfficiency] ≥ 95% BFE [Bacterial Filtration Efficiency] ≥ 95%” “Suitable for respiratory protection, filtering dust, haze, bacteria, droplets and other harmful particles in the air…The US Centers for Disease Control (CDC) now recommends that all Americans wear a fabric face mask outside their homes.” “Anti-droplets” “working primarily with medical distribution companies … to support those on the front lines” Sources: FDA Warning Letters https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/fixture-display-llc-615052-06282021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/professional-world-store-612406-04272021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/bmhshop-612991-04262021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/maskshellcom-611829-03112021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/world-packaging-solutions-llc-612824-06282021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/manhattan-stitching-company-inc-611719-04132021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/natures-distributing-club-clean-incbuymedicalmasksnowcom-613952-05282021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/irvin-inc-612738-05272021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/zhejiang-xichen-medical-technology-co-ltd-612946-06042021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/fast-masks-usa-llc-612088-03262021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/captains-cloth-llc-613965-07022021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/pairon-solutions-llc-616392-08092021 https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/databazaarcom-617199-09032021