Reduce Risk in Your E-commerce Marketplace
LegitScript Marketplace Monitoring helps you quickly identify and remove problematic products across your platform to protect your customers and your brand reputation.
The World’s Largest E-commerce Marketplaces Trust LegitScript
We help risk & compliance and trust & safety teams like yours safeguard and grow their businesses by tapping into LegitScript's global regulatory and subject matter expertise.
Reduce Your Risk
Quickly identify and remove problematic products on your platform — in dozens of high-risk categories and in countries around the world.
Safeguard Your Brand
Protect your reputation and build public trust by delivering a safe, reliable experience for sellers and their customers.
Grow Your Business
Identify opportunities for growth in new industries and geographies so that you can safely and confidently increase your revenue.
Technology + People Is What Makes Us Different
LegitScript monitors your marketplace daily and identifies problematic listings for the high-risk products you care most about. Our investigative analysts review flagged listings to identify evasion tactics that hide problematic activity and content that cannot be captured by technology alone. This includes:
- Emojis
- Obscured images
- Misspellings
- Slang
Quickly Identify Problematic Listings in High-risk Categories
Sales of problematic products can not only harm consumers, but can draw bad press and even incite regulatory intervention. LegitScript monitors high-risk products at scale in dozens of categories, such as:
- CBD and cannabis
- Cosmetics
- Counterfeits
- Drugs and supplements
- Weapons
Stay Ahead of Problematic Sellers and Associated Networks
Problematic sellers that have been removed from your marketplace may create new profiles. Others may be part of large affiliate networks that continue to thrive in your marketplace.
LegitScript has more than 100 highly trained investigative analysts who are skilled in identifying criminal patterns of behavior that are designed to make it past technology-only monitoring tactics.
Enhance the Impact of Your Risk and Compliance and Trust and Safety Teams
Our experts track global regulations across high-risk verticals to help you explore new markets and revenue opportunities and monitor your most complicated product verticals across jurisdictions, at scale.
175+
Regulatory bodies
100+
Countries
60+
High-risk areas
Partner With the Team That Trust & Safety Teams Trust
We work as an extension of the risk & compliance and trust & safety teams for the world's largest marketplaces, search engines, social media platforms. Our regulatory expertise and monitoring experience help you:
- Improve internal processes
- Refine policies
- Free up employee time
- Focus on the consumer experience
- Strategize about growth
Learn More About Marketplace Monitoring
Features
LegitScript's Marketplace Monitoring offers accurate results and detailed insights to minimize ongoing consumer and brand risk exposure. Learn about the features of Marketplace Monitoring and how it works.
Fact Sheet
Reduce the risk of problematic listings that can damage your brand while confidently growing into new product categories and jurisdictions. Learn more about what our Marketplace Monitoring solution offers.
Demo
Want to see how LegitScript's Marketplace Monitoring solution actually works? Register for an upcoming Inside Look to understand our approach product risk, the scope of our capabilities, the accuracy and detail of our results, and much more.
Resource Center
LegitScript's Marketplace Monitoring Resource Center offers essential information on the most frequently asked questions surrounding how marketplaces maintain compliance with national and international regulatory guidelines.
Buyer's Guide
In this guide, we compare the pros and cons between in-house and third-party marketplace monitoring, and then compare third-party solutions to help you decide whether one is a good fit for your compliance needs.
FAQs
What categories does LegitScript monitor? How is our solution better than in-house monitoring or other providers? Get all of your common questions answered here.
See LegitScript Marketplace Monitoring in Action
Learn all about our best-in-class solution and see if it's right for you and your risk and compliance team.
Discover More
What You Need to Know About the EU’s Strategy to Combat Counterfeiting
This post discusses the strategy, adopted recommendations, and new approaches to stopping the sale of counterfeits in the EU.
This Piece of Legislation Redefined Hemp for an Entire Nation
The 2018 Farm Bill redefined the legal definition for hemp, and with that change unearthed a nationwide market for hemp-derived CBD products.
A Recent Report Recommends Investing in Trust and Safety
In the recent report published by Duco, researchers found that investment in trust and safety is increasingly important.
Exposing AI Deepfakes Is Critical to Combating Fraud in 2024 — Here’s How
Understand the far-reaching implications behind AI deepfakes and learn how LegitScript can help you uncover risky deepfake offerings.
Problematic Products Surging in E-commerce in 2024
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Geo-targeting, Technology Targeting, and Cloaking
Illicit operators use techniques similar to geo-targeting to evade enforcement and hide their illicit activity from internet companies and payment service providers. In this FAQ, we answer common questions about what geo-targeting and technology targeting are, and how they are sometimes used in ways that can put you at risk.
How the FDA’s Proposal to Modernize DSHEA Could Impact Supplement Regulation
The FDA is seeking to modernize the Dietary Supplement Health and Education Act to require more transparency of supplement sellers and manufacturers. Learn how this proposed regulation could impact you.
Problematic Product Spotlight: Tainted Royal Honey
Sexual enhancement products like Royal Honey are no longer relegated to the shelves of gas stations and corner stores.
In-house Monitoring vs. Third-party Monitoring — What You Need to Know
The increasing volume of products sold and ever-changing regulations push platforms to consider the differences between these two solutions.
Problematic Advertisements and the Consequences of Reputational Damage
It’s challenging for platforms to effectively monitor and control problematic advertisements, but not doing so can damage your brand and harm your users.
Five Regulatory Issues Facing Marketplaces
Presented by LegitScript and Wish at the Marketplace Risk Management Conference, we review five of the biggest regulatory changes affecting marketplaces.
What is Content Moderation? And What It Has To Do With Section 230
Understand what content moderation is, and the role of Section 230 in protecting social media platforms from controversial user-generated content.
Marketplace Monitoring Buyer’s Guide
Learn about solutions for monitoring products on your marketplace and explore which option is right for you.
Ad Monitoring Explained
People visit your platform because they value and trust the content they interact with. That includes the ads they see. But with millions of ads circulating on your platform, how do you provide a safe experience while growing your business?
Marketplace Monitoring Explained
As an e-commerce marketplace, you work with thousands of sellers and millions of listings. It’s a lot to keep track of. LegitScript’s Marketplace Monitoring helps you provide a safe customer experience while growing your business. Learn how our solution works and what makes it unique.
Section 230
Proposed changes to the Communications Decency Act could make social media platforms and other online companies liable for some content.
Inside Look: LegitScript Marketplace Monitoring
Marketplace Monitoring Learn about LegitScript’s best-in-class solution and see if it’s right for your e-commerce marketplace. Watch Now On Demand We get a lot of questions about LegitScript’s best-in-class Marketplace Monitoring solution: How does it work? What are its features? What makes it different from in-house monitoring or other providers? We’re going to answer all…
These 3 Factors Contributed to the Rise of Synthetic Identity Fraud
Synthetic Identity Fraud is a blend of genuine and false data bad actors use to gain unauthorized access to financial services like credit, loans, and merchant accounts. Read further to understand the unintended consequences of automation, randomization of social security numbers, and large-scale data breaches. Then, download our 20-page introductory guide on Synthetic Identity Fraud.
Nootropics FAQ
Get Your Copy of the FAQ Nootropics comprise a broad class of substances often marketed as memory enhancers that can improve thinking, creativity, learning, alertness, or energy. However, when prescription nootropics are used off-label, or when unapproved substances are used for cognitive enhancement, there is an increased risk of dangerous side effects. LegitScript compiled this…
We Took A Deep Dive Into Weapons — Here’s What We Found
In LegitScript’s most recent webinar, we took a deep dive into the regulatory history and current landscape of online weapons sales. Read further for a snapshot of the political climate surrounding the proposal to implement a new merchant category code (MCC) for firearms. Then, dive into our three-part Deep Dive Webinar Series.