You already know that LegitScript’s industry-leading certification services represent a seal of approval recognized by both the public and business partners such as advertising platforms and payment processors. Keep reading to understand why renewing your certification is essential to maintaining compliance, trust, and other important benefits.
August 6, 2025 | by LegitScript Folks
LegitScript Certification Is About Building (and Maintaining) Trust
LegitScript offers certification services in three industries: healthcare, addiction treatment, and CBD. While each program offers unique benefits, there are some similarities among the programs. One of the most important is the role of certification in building the trust of patients and consumers. Especially in highly regulated industries where consumer safety is at stake, earning trust is both difficult and critical.
The LegitScript seal has become an international marker of trust and evidence that you have not only received certification but have kept it current. Without an up-to-date certification, your seal will no longer be active.
Good compliance is not about providing a snapshot in time, but demonstrating an ongoing and persistent commitment to proper business practices.
Why Is Building Trust Important?
Listen to what experts have to say about building trust:
One of the most significant advantages of LegitScript certifications is the boost in consumer trust and safety. When consumers see the LegitScript seal on a healthcare website, they know that the business has undergone a rigorous evaluation process. This peace of mind is invaluable, especially when it comes to matters related to health and well-being.
The simple fact is, people not only want to feel trust, they want to have it confirmed. LegitScript certification acts as a trusted seal of approval, demonstrating your platform’s commitment to verified therapists and secure, ethical practices. This can also significantly reduce client anxiety, mental health therapy stigma, and increase their willingness to engage with your services.
LegitScript certification builds credibility and trust not only with consumers but also with other healthcare professionals. Physicians and medical practitioners often recommend trusted online pharmacies to their patients for convenient medication refills or other services.
— The Law Offices of Joseph J. Bogdan
The Benefit of Renewing Your Addiction Treatment Certification
In addition to building trust and demonstrating high standards of care, keeping your LegitScript Certification active is a required step in accessing advertising on major platforms such as Google, Meta, and Microsoft Bing. Why is this important? The vast majority of treatment seekers — as much as 86% — use Google search before scheduling an appointment. Furthermore, the leads generated from an online search are twice as likely to convert, according to major marketing agencies. This makes online advertising a critical tool for connecting addiction treatment providers to patients in need.
To remain eligible to advertise on these platforms, your LegitScript Certification must be current. Renewing your certification helps third-party partners and clients know that you are maintaining rigorous standards and high quality of care.
The Benefit of Renewing Your Healthcare Certification
LegitScript’s Healthcare Merchant Certification is an important tool for working with third-party partners and clients. Many of the world’s largest online platforms — including Google, Meta, Microsoft Bing, Yahoo, Netflix, LinkedIn, TikTok, and Nextdoor — require LegitScript Certification in order to access advertising opportunities with them. Furthermore, our healthcare certification program is recognized by Visa and Mastercard, which is important for businesses to be able to fully participate in payment processing and e-commerce transactions.
Beyond these benefits, renewing your LegitScript certification helps ensure your business stays compliant in a dynamic regulatory environment. Healthcare laws are constantly changing, and we help businesses like yours quickly adapt to avoid noncompliance and potential disruption in your partnership with third parties.
The Benefit of Renewing Your CBD Certification
In a competitive CBD market, customers are concerned about the quality and safety of the CBD products they purchase. Renewing your certification demonstrates that your products are regularly third-party tested, are free of illegal cannabinoids, abide by FDA regulations, and are compliant in the jurisdictions they serve.
When you renew your CBD Product Certification, your product remains listed in our public database of certified products, which builds trust with both consumers and distributors. You also maintain the ability to collaborate with certified third-party retailer domains on advertising.
With CBD Website Certification, renewing your certification maintains your eligibility to advertise on Google and Meta.
How to Renew Your LegitScript Certification
You can begin working on your LegitScript Certification renewal 60 days before the set date. Most businesses can renew their certification by following these simple steps:
- Log In: Visit certification.legitscript.com and log into your account.
- Access Your Certification: Scroll down past the application section and select your renewing Certification. Please do not select “Start New Application.”
- Submit Questionnaire: Navigate to “Certifications,” find “Current Renewal,” and select “Submit Questionnaire.”
- Update Payment Information: After you’ve accessed your certification, select the “Update Saved Card” option to provide current credit card details. On your annual renewal date, you will be automatically billed using the payment method we have on file for your account.
See LegitScript Renewal Guide for visual guidance. If you have any questions, please do not hesitate to contact us at [email protected].
LegitScript Certification Renewal FAQs
How long will my certification remain active?
By renewing your certification, your certification will remain active as long as the annual certification fee is paid and the renewal questionnaire is submitted.
Can I renew later if my certification lapses?
If your certification lapses, and you would like to be certified in the future, it would require a new application as well as applicable application fees. By renewing, you simply complete the renewal questionnaire and pay the annual certification fee: no new application, no additional application fees.
How can I check if my certification is active?
You are able to confirm your certified status throughout the year using your personal verification link: https://www.legitscript.com/websites/YOUR-CERTIFIED-DOMAIN. This same information is also available to the public.
