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 Certification for Telemedicine Providers

Let companies and customers know that you operate safely and legally with LegitScript Healthcare Merchant Certification.

Healthcare Merchant Certification isn’t just for pharmacies. It includes telemedicine and telehealth providers, and it’s mandatory for some major credit card networks and online advertising platforms.

Without certification from a recognized entity such as LegitScript, many banks, advertising programs, social media platforms, and e-commerce websites will terminate your account.

Why Choose LegitScript

LegitScript Certification helps ensure that as a telemedicine/telehealth provider, you can fully participate in online advertising, e-commerce, and payment processing programs. Some credit card networks, such as Visa and Mastercard, make certification mandatory for telemedicine and telehealth providers, with LegitScript being one of only two recognized certifiers.
Adhere to Credit Card Brand Requirements

Visa and Mastercard recognize LegitScript’s certification program as one of only two programs that meet their policy requirements for telemedicine certification and monitoring.

Improve your Regulatory Compliance

Operate under applicable laws and regulations. LegitScript’s expertise helps applicants identify and correct inadvertent errors in compliance with applicable telemedicine and telehealth regulations

Participate in Search Engine Advertising

Reduce disruptions to your search engine advertising. LegitScript’s monitoring and data are used by all major search engine advertising programs, including Google and Bing.

Be Trusted by Patients

Let your patients know that you operate safely and legally. Our healthcare product and website verification tool is used by patients around the world to determine who they can trust.

How It Works

LegitScript Certification ensures that telemedicine and telehealth services are in compliance with all applicable laws and regulations. Many of the world’s leading companies require or recognize LegitScript Certification.

If you are an advertiser or a merchant, what do you need to know?
  • You can apply for LegitScript Certification here.
  • An initial review will take place in the first couple of weeks.
  • Once you are certified, you’ll be searchable on our website as legitimate.
  • You can also display the LegitScript Seal of Approval!
  • You can’t just get certified and then drop out of the program: ongoing monitoring is required.
  • You have to comply with the laws 1) where you ship or operate from, and 2) anywhere you offer to ship to. (Hint: if you don’t comply with the laws everywhere you offer to ship to, remove those countries from the drop-down menu you provide to customers.)
  • If you operate a website, you can’t use an anonymous domain name registration.

For more information, please refer to our Certification Standards, Pharmacy Standards Agreement, and our Merchant and Website Classification Guide.

Certification Pricing

Certification for telemedicine and telehealth providers is priced under Healthcare Merchant Certification, Category B:
Application Fee*Annual Fee
$745$1,495

* The application fee is non-refundable.

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