Healthcare Merchant Certification

Do you sell or advertise medicines, pharmaceuticals, telemedicine, or related healthcare services? Let companies and customers know that you operate safely and legally with LegitScript Certification for healthcare merchants.

Visa requires all pharmacies, including telemedicine providers engaged in any type of prescribing, that process card-not-present transactions to be certified by either LegitScript or the US National Association of Boards of Pharmacy (NABP). MasterCard also recognizes LegitScript Certification as meeting its requirements for pharmacy merchant high-risk registration.

Who Certification Applies to

Pharmacies: including internet pharmacies, mail order pharmacies, brick-and-mortar pharmacies, local pharmacies with remote dispensing, internet veterinary pharmacies, and sterile compounding pharmacies.

Telemedicine Providers that facilitate prescribing.

Other Healthcare Merchants: including wholesale websites/apps, price comparison websites/apps, and discount pharmacy websites/apps.

LegitScript also provides certification for eyewear merchants. Learn more about iCareRX Certification.

LegitScript Certification: How it Works

LegitScript Certification ensures that companies selling medicines, pharmaceuticals, telemedicine services, and other healthcare products are in compliance with all applicable laws and regulations. Many of the world’s leading companies require or recognize LegitScript Certification, which is recognized and endorsed by the National Association of Boards of Pharmacy.

If you are an advertiser or a merchant, what do you need to know?

  • You can apply for LegitScript Certification here.
  • The process usually takes a couple of weeks.
  • Once you are certified, you’ll be searchable on our website as legitimate.
  • You can also display the LegitScript Seal of Approval!
  • You can’t just get certified and then drop out of the program: ongoing monitoring is required.
  • You have to comply with the laws 1) where you ship or operate from, and 2) anywhere you offer to ship to. (Hint: if you don’t comply with the laws everywhere you offer to ship to, remove those countries from the drop-down menu you provide to customers.)
  • If you operate a website, you can’t use an anonymous domain name registration.

For more information, please refer to our Certification Standards and our Merchant and Website Classification Guide.

Certification Pricing

LegitScript Certification pricing has four tiers, which are differentiated by the level of complexity in reviewing and monitoring the pharmacy. Additionally, pricing depends in part on how many jurisdictions into which you ship, dispensing locations you have, and licenses you have.

Category A: Brick-and-Mortar Pharmacy (No Remote Dispensing)

This is LegitScript’s “brick-and-mortar” pharmacy certification. This category is for licensed pharmacies that do not fill any orders over the internet (including refills), and either have no website or, at most, an informational website that has no interactive feature. Pharmacies in this category are not contracted suppliers for any affiliate network or telemedicine network, and may occasionally accept credit or debit payments for known customers over the phone.

Locations, Licenses, or Jurisdictions Entry/Annual Fee* Monthly Ongoing Monitoring Fee
1 $395 $95
2 $475 $125
3 $555 $160

Pharmacies in this category have three or fewer dispensing locations, jurisdictions to which they dispense, or licenses. (Those with four or more are in Category C below.)

Category B: Local Pharmacy with Website/Remote Dispensing

This category is for pharmacies that have a very limited internet presence, only accepting refills (but not new prescriptions) via a website. Pharmacies in this category are not contracted suppliers for any mail-order service, affiliate network, or telemedicine network.

Locations, Licenses, or Jurisdictions Entry/Annual Fee* Monthly Ongoing Monitoring Fee
1 $495 $95
2 $575 $150
3 $655 $190

Pharmacies in this category have three or fewer dispensing locations, jurisdictions to which they dispense, or licenses. (Those with four or more are in Category C below.)

Category C: Internet or Mail-Order Pharmacy or 4+ Jurisdictions or Locations

This category is for what are traditionally thought of as internet or mail-order pharmacies: websites that accept refills, transfers, or new prescriptions; or pharmacies that fill via mail-order or some other form of remote ordering service. Pharmacies in this category may be contracted with a mail-order service, affiliate network, or telemedicine network, and there is no limit to the number of licenses, jurisdictions, or dispensing locations. This is also for any pharmacy with more than four dispensing locations, licenses or shipping jurisdictions.

Locations, Licenses, or Jurisdictions Entry/Annual Fee* Monthly Ongoing Monitoring Fee
1-3 $995 $145
4-6 $1,315 $285
7+ $1,475 $345

Category D: Complex Pharmacies

This category is for pharmacies whose practices require more in-depth expertise to evaluate. Any pharmacy that provides sterile compounded products, advertises compounded hormone replacement therapy, or operates an internet veterinary pharmacy falls into this category.

Locations, Licenses, or Jurisdictions Entry/Annual Fee* Monthly Ongoing Monitoring Fee
1+ $1,995 $395

LegitScript fees are deducted monthly based on your account.

* The entry/annual fee is non-refundable.

Ready to get certified?

For most applicants, completing the application should take 30 minutes or less.

Frequently Asked Questions

I represent a pharmacy. Why should we get certified?

LegitScript certification helps ensure that you can fully participate in online advertising, e-commerce, and payment processing programs. Some entities — such as Visa, the credit card network — make certification mandatory for pharmacy merchants, with LegitScript one of only two recognized certifiers. Without certification from a recognized entity like LegitScript, many banks, advertising programs, social media platforms, and e-commerce websites will terminate your account.


  • Accept credit card payments. Visa requires pharmacies to be certified by either LegitScript or the US National Association of Boards of Pharmacy (NABP) in order to maintain a merchant account.
  • Do better in search. Google and Bing incorporate an online pharmacy verification tool — “Is it legit? Check out that pharmacy before you buy.” — operated by LegitScript into their front-page search results for prescription drugs or pharmacies. Also, LegitScript monitoring and data are used by all of the major search engines’ online advertising programs.
  • Be trusted by patients. LegitScript’s Internet pharmacy verification tool is used by patients all around the world to determine who they can trust, and is the only third-party certification program recognized by the NABP.
  • Improve your regulatory compliance. LegitScript’s expertise helps applicants identify and correct inadvertent errors in compliance with pharmacy law.
I’m an acquiring bank or payment facilitator. Why should I require my merchants to get certified by LegitScript?

LegitScript’s robust compliance program helps acquirers avoid fines and/or termination. LegitScript is just one of two certification authorities recognized by Visa, which makes certification mandatory for pharmacy merchants. What’s more, LegitScript continually monitors certified in-scope merchants and helps them to ensure ongoing compliance with emerging regulatory developments.

LegitScript certification is a value-added service for merchants and acquirers alike: LegitScript approval is known throughout the online advertising, social media, regulatory, and payment sectors as an important good-housekeeping seal. It also helps merchants in the highly regulated pharmacy market open doors in these sectors, and keep those doors open.

What kinds of merchants are in scope?

LegitScript’s program is available to any merchant engaged in selling pharmaceuticals to individuals, whether the sale is online or offline. The Visa requirement pertains to any merchant that may process “card-not-present” payments (i.e., the order is taken over the Internet, over the phone, or in some other remote way). Depending on the circumstance, it may also apply to pharmaceutical merchants selling to other businesses (B2B) or researchers. Contact us if you have questions about whether your business is in scope.

LegitScript’s Internet Pharmacy Certification Program applies to:

  • Internet (online) pharmacies
  • Brick-and-mortar pharmacies
  • Compounding pharmacies
  • Nuclear pharmacies
  • Veterinary pharmacies
My pharmacy isn’t in the United States. Do you offer certification globally?

Yes. LegitScript pharmacy certification is a global program. Pharmacies in any country may apply, provided that you are adhering to the laws where you operate, and anywhere you offer to ship prescription drugs.

How do I get started?

To get certified, simply use our Online Application. But first, you’ll want to collect some materials to make the process easier. You should have handy:

  • A list of all of your pharmacy and pharmacist-in-charge licenses.
  • A list of everywhere you offer to ship medicines.
  • A list of all websites under your control (even those that are offline and not in use) and any affiliate websites.

You should also review our Internet pharmacy standards to make sure you meet them. Remember, you have to be operating in accordance with the laws and regulations in all jurisdictions to which you offer to ship drugs.

What else do I need to know?

We want the application process to be as pain-free for pharmacies as possible. Here are a few things that can make the process smoother.

If you have a website, we will not approve an online pharmacy if the WhoIs (registrant) information for the website’s domain name is anonymous or privacy-protected. You can check whether your information is currently privacy-protected at If it is, just contact your domain name registrar and have the privacy protection removed. (This will also save you a little bit of money, in most cases.)
We will not approve an online pharmacy that fills prescriptions solely on the basis of an online questionnaire, unless that practice is legal in all of the jurisdictions to which the online pharmacy provides services.

We do not approve websites sourcing prescription drugs in a way that the FDA or its foreign counterparts has indicated is contrary to law (e.g., “Canadian” or other foreign pharmacy websites shipping into the US, or websites marketing unapproved drugs to Japan, irrespective of pharmacy licenses).