Telemedicine Providers in New Zealand: Get Certified to Advertise Online

LegitScript certification is an essential step in ensuring your healthcare business meets the highest standards of transparency and integrity that is recognized by regulatory authorities, platforms, and consumers alike. Many major platforms require LegitScript certification to advertise healthcare products and services. By achieving certification, you’re not only demonstrating compliance with applicable laws and regulations, but also building trust with customers, expanding your reach, and unlocking new advertising opportunities.

To make your certification journey as smooth as possible, we recommend starting by reviewing our NZ Healthcare Merchant Application Checklist and Certification Standards. These resources will guide you through the specific requirements for your business as it relates to your jurisdiction, and help you understand the key criteria we assess during the review process.

We encourage you to ensure your business is fully compliant with relevant regulations and that your documentation is up-to-date. Being well-prepared helps streamline the process and address any potential compliance concerns early on. This way, your certification can proceed as efficiently as possible.

Enterprise Healthcare Certification is designed for companies with large or complex business models, such as those offering a broad range of healthcare services or products, operating across multiple locations, or seeking a strategic partnership with LegitScript as they grow. As an Enterprise Certification Client, you may benefit from customized pricing, dedicated account management, and tailored resources to help guide you through the certification process.

If your business operates at scale or would benefit from working directly with an account manager throughout the certification process, Enterprise certification may be a good fit. To learn more about whether your business qualifies or to explore Enterprise certification options, please visit our Enterprise Certification Programs page and complete the contact form provided.

Once your application is successfully submitted and screened for completeness, we are pleased to confirm that your application review with an analyst will begin within 10 business days.

Every application is unique, and the timeline for making a certification determination may vary based on factors such as the complexity of your business and how quickly you respond to any requests for additional documentation or information. To help streamline the process and avoid delays, we encourage you to review our NZ Healthcare Merchant Application Checklist and Certification Standards before submitting your application. We also encourage you to respond fully to any inquiries and upload all required documents promptly via the Client Portal.

While we cannot provide an exact timeframe for certification, please rest assured that our team is dedicated to processing your application as efficiently as possible, all while maintaining the highest standards of quality and integrity in our review process.

During the application process, you’ll have the opportunity to specify which domains you’d like certified. There is a one-time application and annual fee per website. To help avoid delays, please make sure to disclose all the websites you operate as part of your application. We're here to help ensure the process is as smooth and straightforward as possible.

If you have any questions or need assistance with an application you’ve already submitted, our Client Relations team is here to help.

You can reach us at [email protected]. We’ll respond as quickly as possible. While we can’t offer specific timelines for your application’s review, we’re happy to provide guidance on documentation and answer general inquiries. Please also check your spam folder in the instance our response is filtered there by your email provider.

We prioritize clear and concise communication to support applicants through the review process. If you encounter any challenges interpreting our compliance-related requests, we recommend consulting a regulatory professional or legal counsel for personalized guidance. For general questions or concerns, please don’t hesitate to reach out to us at [email protected] — we’re here to help and happy to assist in any way we can!

You can check your application status anytime by logging into your account at certification.legitscript.com where you can view all application details or start a new certification application.

Certification will enable your business to partake in advertising on Google. Once your healthcare business is certified, LegitScript conducts ongoing monitoring to ensure your continued compliance with our Certification Standards. This process includes periodic reviews of your business operations, licensure, website content, and any updates to applicable regulations. We may request updated documentation or follow up on any issues identified during monitoring.

Additionally, we expect certified clients to notify us of any significant changes to their business model or operations, such as the launch of new services/products or changes in ownership. Keeping us informed ensures your certification remains in good standing and that your business continues to meet all legal and regulatory requirements.

If any areas of concern arise, we’ll work with you to address them quickly. Our goal is to help you maintain certification and continue to operate with the confidence that your business is compliant.