Healthcare Merchant Certification

Let companies and customers know that you operate safely and legally with LegitScript Healthcare Merchant Certification.

LegitScript Certification is an important service for merchants and acquirers.

LegitScript approval is known throughout the online advertising, social media, regulatory, and payment sectors; it is recognized by Visa, Mastercard, Google, Bing, and others. Certification helps merchants in highly regulated healthcare markets open doors in these sectors and keep those doors open.
Who certification applies to:
  • Pharmacies: including internet pharmacies, mail order pharmacies, brick-and-mortar pharmacies, local pharmacies with remote dispensing, internet veterinary pharmacies, and sterile compounding pharmacies.
  • Telemedicine Providers that facilitate prescribing. Learn more about how certification can specifically benefit telemedicine and telehealth providers.
  • Other Healthcare Merchants: including wholesale websites/apps, price comparison websites/apps, and discount pharmacy websites/apps.

LegitScript also provides certification for eyewear merchants. Learn more about iCareRX Certification.

Why Choose LegitScript

For Merchants
For Acquirers
LegitScript Certification helps ensure that you can fully participate in online advertising, e-commerce, and payment processing programs. Some credit card networks, such as Visa and Mastercard, make certification mandatory for pharmacy merchants, with LegitScript being one of only two recognized certifiers. Without certification from a recognized entity like LegitScript, many banks, advertising programs, social media platforms, and e-commerce websites will terminate your account.
Adhere to Credit Card Brand Requirements

Visa and Mastercard recognize LegitScript’s certification program as one of only two programs that meet their policy requirements for pharmacy merchant certification and monitoring.

Improve your Regulatory Compliance

Operate under applicable laws and regulations. LegitScript’s expertise helps applicants identify and correct inadvertent errors in compliance with pharmacy regulators.

Participate in Search Engine Advertising

Participate in search engine advertising with minimal disruption. LegitScript’s monitoring and data are used by all major search engine advertising programs, including Google and Bing.

Be Trusted by Patients

Let your patients know that you operate safely and legally. LegitScript’s healthcare product and website verification tool is used by patients around the world to determine who they can trust.

LegitScript’s robust compliance program helps acquirers avoid fines and/or termination. LegitScript is just one of two certification authorities recognized by Visa and Mastercard, which makes certification mandatory for pharmacy merchants. What’s more, LegitScript continually monitors certified in-scope merchants and helps them to ensure ongoing compliance with emerging regulatory developments.
Protect Your Portfolio

Keep your portfolio clean by identifying and removing rogue merchants from using your services.

Onboard With Confidence

Certification policies from Visa and Mastercard mean you can quickly underwrite and safely onboard high-risk CNP pharmacy merchants who are certified. This can help open up additional business opportunities with trusted pharmacy merchants who were previously considered too high-risk to onboard.

Get International Coverage

The internet is global. So is your company. LegitScript’s healthcare merchant and product standards are international. You can depend on experts who understand policies and regulations spanning high-risk sectors across the globe.

Reduce Risk

Reduce the risk of expensive fines by ensuring pharmacies, telemedicine providers, and other healthcare merchants are properly licensed and operating under applicable laws and regulations.

Work with a Trusted Partner

LegitScript’s certification and monitoring program is recognized by Visa and Mastercard to ensure you and your merchants stay in compliance with GBPP and BRAM requirements. We are trusted by government agencies and leading enterprise companies, including the FDA, Google, Microsoft-Bing, Facebook, Amazon, and others around the world.


How It Works

LegitScript Certification ensures that companies selling medicines, pharmaceuticals, telemedicine services, and other healthcare products are in compliance with all applicable laws and regulations. Many of the world’s leading companies require or recognize LegitScript Certification.
If you are an advertiser or a merchant, what do you need to know?
  • You can apply for LegitScript Certification here.
  • The process usually takes a couple of weeks.
  • Once you are certified, you’ll be searchable on our website as legitimate.
  • You can also display the LegitScript Seal of Approval!
  • You can’t just get certified and then drop out of the program: ongoing monitoring is required.
  • You have to comply with the laws 1) where you ship or operate from, and 2) anywhere you offer to ship to. (Hint: if you don’t comply with the laws everywhere you offer to ship to, remove those countries from the drop-down menu you provide to customers.)
  • If you operate a website, you can’t use an anonymous domain name registration.

For more information, please refer to our Certification Standards and our Merchant and Website Classification Guide.

Certification Pricing

LegitScript Certification pricing has four tiers, which are differentiated by the level of complexity in reviewing and monitoring the pharmacy. Pricing depends in part on how many jurisdictions into which you ship, dispensing locations you have, and licenses you have.
Category A: Brick-and-Mortar Pharmacy (No Remote Dispensing)

This is LegitScript’s “brick-and-mortar” pharmacy certification. This category is for licensed pharmacies that do not fill any orders over the internet (including refills), and either have no website or, at most, an informational website that has no interactive feature. Pharmacies in this category are not contracted suppliers for any affiliate network or telemedicine network, and may occasionally accept credit or debit payments for known customers over the phone.

Locations, Licenses, or JurisdictionsEntry/Annual Fee*Monthly Ongoing Monitoring Fee
Category B: Local Pharmacy with Website/Remote Dispensing

This category is for pharmacies that have a very limited internet presence, only accepting refills (but not new prescriptions) via a website. Pharmacies in this category are not contracted suppliers for any mail-order service, affiliate network, or telemedicine network.

Locations, Licenses, or JurisdictionsEntry/Annual Fee*Monthly Ongoing Monitoring Fee
Category C: Internet or Mail-Order Pharmacy or 4+ Jurisdictions or Locations

This category is for what are traditionally thought of as internet or mail-order pharmacies: websites that accept refills, transfers, or new prescriptions; or pharmacies that fill via mail-order or some other form of remote ordering service. Pharmacies in this category may be contracted with a mail-order service, affiliate network, or telemedicine network, and there is no limit to the number of licenses, jurisdictions, or dispensing locations. This is also for any pharmacy with more than four dispensing locations, licenses or shipping jurisdictions.

Locations, Licenses, or JurisdictionsEntry/Annual Fee*Monthly Ongoing Monitoring Fee
Category D: Complex Pharmacies

This category is for pharmacies whose practices require more in-depth expertise to evaluate. Any pharmacy that provides sterile compounded products, advertises compounded hormone replacement therapy, or operates an internet veterinary pharmacy falls into this category.

Locations, Licenses, or JurisdictionsEntry/Annual Fee*Monthly Ongoing Monitoring Fee

* The entry/annual fee is non-refundable.

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